Thursday, February 7, 2008

people=idiots (well, most people)

never, ever work in retail. unless you have to. you learn PDQ that most people are not as bright as you'd think. i learned this the hard way. most of the examples below are taken from my experience, so it may seem more like a rant.

example one: we have a bell on the counter we use when the cashier is out on the floor. it's generally set up right in plain view with a sign that says 'please ring for cashier.' do they ring it? of course not, the customers stand there looking around and grumbling.

example two: i'm ringing people through, when another customer comes up and stands off to the side for a moment. when the line clears, they come over and ask if i'm the register. they watch me ring people up, then ask...makes me want to swat them.

example three: people often try to use coupons for items other than what the coupon is for. then they get huffy when you say you can't use it.

example four: we have tags up that compare a namebrand item to our version. most people think the tag says the namebrands on sale, when all it does is list both items prices.

....and that's just in my area. i'm sure this happens in stores all over. so please, for the sake of the people who work in retail, take the time to read the signs.

1 comment:

Donna Lee said...

Not all people are idiots. You need to be patient because not everyone is as observant and smart as you are, young grasshopper.